Terms & Conditions

Our full terms and conditions can be viewed here; Booking & Cancellation Policy V3

By placing a booking, you confirm that you have read and fully accept the terms and conditions set out in our Booking & Cancellation Policy. Please review these terms in full prior to proceeding.

TayPlay Activity Camps – Quick Booking & Refund FAQ

🧒 Minimum Age:

Children must be 5+ (school term after they turn 5) or 4½ for half-day sessions at selected venues. Young leaders 12-14 years only.

💳 When do I pay?

Full cleared payment is required 4 days before camp. Pending childcare voucher payments are not cleared. No payment = no entry. You will receive an email confirmation once your payment has been received by us.

🏦 Payment options:

Card, bank transfer, childcare vouchers, student finance, or tax-free childcare accepted.

🔁 What if I cancel?

• 14+ days before: Full refund
• 13–8 days: 100% credit
• 7–4 days: 50% credit
• 3–0 days: No refund or credit

🤒 If my child is sick?

Full credit note will be given with a doctor’s note/medical paperwork proof only.

🏕 If TayPlay cancels?

You’ll get a full refund, credit or transfer to an alternative venue.